COMMON QUERIES
The Info You’re After
DO YOU OFFER GIFT CARDS?
We will be offering gifts cards in the near future! We are working wit our web provider in order to be able to intergrate gift card features on the web store. Please keep an eye out for this feature!
WHAT ARE THE PAYMENT OPTIONS?
Payment is accepted with all major credit cards through Paypal and square. You do not need to have an account with either provider in order to check out. Both Paypal and Square and among the world's most trusted payment processors.
HOW DO YOU SHIP?
We ship using Canada Post. This means that it will get handed to your national carrier once it leaves canada (such as USPS or EMS Datapost).
We always ship with tracking and the packages are estimated to arrive in 10-15 business days.
Due to Covid, package delays are unavoidable. Please get in touch with us if your package is taking longer to arrive and we will make an enquiry with the post office.
DO YOU OFFER FREE PICKUP?
Yes!
If you would like to pick up your package in person we do offer free pickup in Pictou county, Nova Scotia, Canada. This option is available when you are checking out for you to choose.
If you have any followup questions, don't hesitate to send an email at info@vayianou.com
DO YOU ACCEPT COMMISSIONS?
Absolutely! Please get in touch for a free consultation at info@vayianou.com
DO YOU OFFER GIFT CARDS?
We will be offering gifts cards in the near future! We are working wit our web provider in order to be able to intergrate gift card features on the web store. Please keep an eye out for this feature!
WHAT ARE THE PAYMENT OPTIONS?
Payment is accepted with all major credit cards through Paypal and square. You do not need to have an account with either provider in order to check out. Both Paypal and Square and among the world's most trusted payment processors.
HOW DO YOU SHIP?
We ship using Canada Post. This means that it will get handed to your national carrier once it leaves canada (such as USPS or EMS Datapost).
We always ship with tracking and the packages are estimated to arrive in 10-15 business days.
Due to Covid, package delays are unavoidable. Please get in touch with us if your package is taking longer to arrive and we will make an enquiry with the post office.
DO YOU OFFER FREE PICKUP?
Yes!
If you would like to pick up your package in person we do offer free pickup in Pictou county, Nova Scotia, Canada. This option is available when you are checking out for you to choose.
If you have any followup questions, don't hesitate to send an email at info@vayianou.com
DO YOU ACCEPT COMMISSIONS?
Absolutely! Please get in touch for a free consultation at info@vayianou.com
COMMON QUERIES
DO YOU OFFER GIFT CARDS?
We will be offering gifts cards in the near future! We are working with our web provider in order to be able to intergrate gift card features on the web store. Please keep an eye out for this feature!
WHAT ARE THE PAYMENT OPTIONS?
Payment is accepted with all major credit cards through Paypal and Square. You do not need to have an account with either provider in order to check out. Both Paypal and Square and among the world's most trusted payment processors.
HOW DO YOU SHIP?
We are excited to have partnered with eShipper as of November 2020! This means that your packages will be sent via courier service. Depending on your address, you will receive your package with FedEx, UPS, DHL, Purolator or another courier.
We currently only ship to Canada and the USA.
Please note: If you want us to ship to your PO box, we will ship your package with CanadaPost as they are the only carrier that will deliver to PO boxes.
We always ship with tracking and the packages are estimated to arrive in 10-15 business days.
Due to Covid, package delays may occur. Please get in touch with us if your package is taking longer to arrive so we can resolve it from our end.
DO YOU OFFER FREE PICKUP?
Yes!
If you would like to pick up your package in person we do offer free pickup in Pictou county, Nova Scotia, Canada. This option is available when you are checking out for you to choose.
If you have any followup questions, don't hesitate to send an email at hello@athanasia.ca
DO YOU ACCEPT COMMISSIONS?
Absolutely! Please get in touch for a free consultation at hello@athanasia.ca
DO YOU REPAIR JEWELLERY?
We do repair jewellery you bought from us or from our retailers. We do NOT repair jewellery that was not made by us.
DO YOU OFFER WORKSHOPS?
We will be offering in-person workshops in our Pictou-county studio soon! You may expect workshops such as "create your wedding bands" and "Enamel workshops".
WHERE ELSE CAN I FIND YOU?
You can find more of our work at:
Argyle Fine Art - Halifax, Nova Scotia
Fraser Gallery - Tatamagouche, Nova Scotia
Occasionally, you will find our work at in-person markets. We announce our participation on our social media, so make sure to give us a follow!
Submit your own question using the form below!